Privacy Policy

Your Information

hndwholesale.com guarantees that all the information you supply is securely stored and will not be published in any form.
www.hndwholesale.comrecognizes the need to protect the information gathered from our customers through our web site from unauthorized access or improper use. To ensure a safe internet environment, the company adheres to a policy that protects the personal/company information of a user from third parties. Any data compiled from www.hndwholesale.comis stored in secure servers. In cases in which personally identifiable information (such as e-mail addresses, telephone numbers, mailing addresses, and fax numbers) is collected, the user always has the option of not receiving any ancillary material.
All sites store user feedback that is confidential. We use this information to improve the content of our sites, gather statistical information, and field questions about our products. We may use data compiled from our web sites in collective or aggregated (statistical) form that does not identify any user specifically. This privacy policy is subject to change, and any changes will be posted on this page. If you have additional questions or comments about the privacy policy of www.hndwholesale.com, please contact us.
When registering to use the site, you can opt out of receiving notification regarding the new product information at any time. Whether or not you choose to opt out, your e-mail address will not be shared with any third party, unless you specifically request your e-mail address to be provided in this way by checking the appropriate box.
We respect your privacy. We will not give your e-mail address to any third-party and your e-mail address will not be used for third partys' advertising purposes.



Security

Administrators of www.hndwholesale.com have installed the site with the top security software of Secure Socket Lock (SSL), with a 2048 bit encryption. This security software is implemented whenever private information is transferred from and to www.hndwholesale.com. SSL is a secure lock that is placed in the customer’s information such as but not limited to name, address, credit card number, and etc. With only the right code (key) is the lock released, to show the customer’s information. To read more of how SSL protects your personal information please search for SSL on any internet search engine.

SSL security is only given to websites and companies that have gone through the confirmation and validation process. This process is to show that the company is operating legally. Moreover, that the business has all the paperwork and license information current. To view the information on the extended SSL validation, please click on the SSL socket lock on left part of www.hndwholesale.com.



System Requirements
To ensure maximum performance for viewing web site features, your computer must meet the following specifications.
PC users must have either Netscape 6+ or Internet Explorer 5.0+. Macintosh users must have either Netscape 6+ or Internet Explorer 5+. JavaScript needs to be enabled and, for some functions, cookies need to be enabled as well.

Order Information

All order information is stored inside our system. Customers can see their orders by logging into the account. Statuses of orders are constantly being updated as the orders are placed together. There are three distinct order statuses: Pending, Processing and Shipped Out.

Pending: Order has been received. Pending confirmation of payment and order information is valid.

Processing: Order payment and information has been validated. Workers are currently placing all orders together, getting it ready for shipment.

Shipped Out: The order has been finalized and shipment label has been made. Order was shipped out. Customers will be notified with the tracking number to view the progress of the package.

 

Emails

Email one of the primary method of communication from the administrators / workers of www.hndwholesale.comto the users. Email addresses that the user registered on their information is the email that will be used to contact the user. The reasons for administrators of www.hndwholesale.comin sending out emails is the following but not limited to, order status updates, order problems, promotional deals, and newsletters.

Newsletter

Newsletter is an email-marketing tool used to inform the customers of but not limited to, new products, special products, sale products, promotional deals. If you do not want to receive these emails, there is specific instruction on the bottom of the newsletter.

Inactive Accounts

Administrators of www.hndwholesale.com has the right to terminate an account for inactivity for period of time. There is always an evaluation period. However, if there are no account activity the administrators of www.hndwholesale.com has the right to terminate the account. Notification may be sent to the users. Users can create another account without any trouble.

Information Requested

All information requested by the is for but not limited to customer orders, shipment, contact and data collection for marketing. All information is kept private so only the administrators of have access. All information collected is secure and encrypted.